Once you purchase and launch the online training there are no refunds. If you purchase the training and do not launch the course you have 30 days from the date of purchase to receive a refund minus credit card fees at the current credit card rate, per transaction. Training activation codes are valid for 1 year from the creation date. Activation codes not redeemed within 1 year will be forfeited.
Once you purchase a Public webinar date there are no refunds. However, you can transfer your registration to another Public Webinar date within the same calendar year if transferred prior to 24 hours from the start of your purchased webinar date.