Once you purchase and launch the online training there are no refunds. If you purchase the training and do not launch the course you have 30 days from the date of purchase to receive a refund minus credit card fees at the current credit card rate, per transaction. Training activation codes are valid for 1 year from the creation date. Activation codes not redeemed within 1 year will be forfeited.
The refund policy does not apply to the current IATA Dangerous Goods Regulations or the Infectious Substances and Dry Ice trainings due to changes in IATA ‘s training requirements starting January 1, 2023. Effective January 1, 2023 all IATA training must be part of a Competency Based Training and Assessment Program. If you purchase the current training and complete the training by December 31, 2022, your certification will be good for 24 months.